Shipping policy
Shipping Policy
Thank you for shopping with Byron & Co. We work with a carefully curated selection of suppliers to bring you quality products delivered straight to your door.
Processing Time Once your order is placed, it is sent directly to our supplier for fulfilment. Please allow 1-3 business days for your order to be processed and dispatched.
Shipping Times Once dispatched, estimated delivery times are as follows:
- United Kingdom: 5-10 business days
- Europe: 7-14 business days
- Rest of World: 10-21 business days
Please note that delivery times may vary depending on the supplier and your location. We appreciate your patience and will always keep you informed of any delays.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Customs & Duties For international orders, customs fees or import duties may apply. These charges are the responsibility of the customer and are not covered by Byron & Co.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please don't hesitate to contact us at byronnandco@gmail.com and we'll liaise with our supplier to resolve this as quickly as possible.